RiverSoft is dedicated to supporting our customers...

Established in 1997, RiverSoft, Inc. currently has about 80 clients in over 30 states with over 1100 office users, with new mobile users every month.  We are a service organization, dedicated to developing a long term partnership with our customers. Customer Satisfaction is our highest priority. We have thrived by understanding our client's individual needs and helping them to solve their problems automating their agencies.

 

“SAM is a complete Home Health Care software package. It continually keeps up with the ever-changing needs of the industry. SAM has great import and export capabilities, which allows it to interface with other Home Health Care software products. The cost is economical and the support is great!"  Anthony F. Willis – Information Systems Officer – Interim Healthcare, San Antonio, TX (32 SAM Users)

 

 

"Speaking for only the back office, SAM was primarily selected to aide in collections with the main goal of course to lower receivables.  SAM was also needed for the payroll verification process that the back office shared with the scheduling area, which at that time scheduling was entirely manual. SAM has exceeded our expectations in not only these two areas but also so many more." Cheri Casarella – Manager Accounting Services - Interim Healthcare, Farmington, CT (30 SAM Users)

"We started using the SAM software about 2 years ago. I picked SAM because it was the most versatile product on the market then and probably still is today. After looking at approximately 7 different packages I found SAM to meet our needs in every way possible from scheduling to employee tracking... So before you go out and buy another software package I would definitely recommend Riversoft."  Mike Cherinka – Owner, Scranton, PA - (15 SAM Users)

 "The SAM application is able to handle all the variations of billing that we must produce to satisfy our list of clients. Payroll also has run much smoother since our switch to SAM. The reporting in SAM is very extensive and has helped me in doing my job as Accountant in a much more timely manner. Customer service has been excellent... Riversoft has answered our question on the phone or returned the call the same day. Riversoft is constantly adding new upgrades and keeping SAM in compliance. The cost was another factor in choosing SAM..." Thomas Decker – Manager – Interim Healthcare, Dubois, PA - (5 SAM Users)

 

 

 

 

“As the main SAM support person for close to 100 users now, it makes my job so much easier when everyone is excited about the system, what it can do, and know that their system suggestions are heard. We've had such great response from the surveys we send to all the users before the SugFest (the SAM User’s Group), and unbelievable excitement when they find out their suggestion was actually voted on by other users. Giving the users that kind of empowerment allows me much greater interaction with them and I can't thank you enough for that.”  Andrea Bonner – Systems Support and Training - H.C. Watson Corporation (87 SAM Users)

 

“I have worked with hundreds of vendors for the past 18 years as an owner of Interim Franchises. In my opinion, you and your company are at the top of my list as the best, most user-friendly company I’ve dealt with. The services you offer to Interim are high performance value added at a very competitive price. The software has been nearly problem free and the few times we’ve had minor problems your response time was excellent.
In my humble judgment, if Interim Healthcare, Inc. had chosen RiverSoft rather than the software “nut cases” they selected (HBOC), and then IHC, Inc. would not be in the mess they are in today. So, to summarize, please accept this as an expression of appreciation to you and your company for a job well done.”  Ed Bixby – President – Interim Healthcare Gainesville, FL (17 SAM Users)

"Our first exposure to RiverSoft was a very pleasant experience. At that point we began to realize how compatible SAM could be for our business. Not only were we impressed with the features that SAM could provide for us, but also we were equally impressed with the professionalism of the RiverSoft staff. In our dealings with RiverSoft we have yet to come across a question to small, a problem to large, or a staff too busy. As a company we are more than pleased with our decision to go forward with RiverSoft, and would certainly recommend them to anyone in the future."  Matt and Jim Keane – MIS and Billing Departments – Interim Healthcare, Farmington, CT (30 SAM Users)

“We have been using SAM in our Home Care offices for limited staffing for several years before we purchased another agency that had dedicated Staffing offices. We chose to install SAM in these Staffing offices because we felt it would be an effective scheduling package and would easily integrate into our existing payroll/billing system. Only minor modifications where necessary, and these mainly resulted from created uses of existing SAM functions. Understanding the system made all the difference. For example, the use of SAM "attributes" for individual and group facility requirements, such as orientation, or computer training allow us to track these requirements. The option of running two separate systems for Staffing and Home Care was never even considered after we mapped the existing staffing offices needs to SAM's functionality.
SAM's scheduling package is so flexible that it could easily be used to operate many different types of businesses such as primary care physician offices or commercial staffing. It is not just for Home Care."  Alvin Phillips and Teri Pilkington, Interim Healthcare, Wilson, NC - (82 SAM Users)
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